Privacy Policy

Privacy Policy for Ehted Risi Jewelry

At Ehted Risi, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.

 

1. Information We Collect

a. Personal Information:
We collect personal information that you provide when you create an account, make a purchase, sign up for our newsletter, or contact us. This includes:
– Name
– Email address
– Billing and shipping address
– Phone number
– Payment information (processed securely by third-party payment providers)
– Account credentials (username and password)

b. Non-Personal Information:
We also collect non-personal information automatically when you interact with our website, such as:
– IP address
– Browser type
– Operating system
– Device information
– Pages visited on our site
– Referring and exit pages
– Date and time of visit

 

2. How We Use Your Information

We use your information for the following purposes:
– Order Processing: To process and fulfill your orders, including shipping and returns.
– Communication: To send you order confirmations, shipping notifications, and updates about your order.
– Customer Support: To provide customer service, including responding to your inquiries and resolving issues.
– Marketing: To send you promotional materials, newsletters, and information about new products, special offers, and events, only if you have opted in to receive such communications.
– Site Improvement: To analyze and improve our website, products, and services, and to better understand user behavior.
– Security: To protect our website, prevent fraud, and safeguard your personal information.

 

3. How We Share Your Information

a. Third-Party Service Providers:
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, email marketing, and website analytics. These providers are obligated to protect your information and use it only for the services they provide to us.

b. Legal Compliance:
We may disclose your information if required by law, in response to a legal request, or to protect our rights, property, or the safety of our customers and the public.

c. Business Transfers:
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

 

4. Cookies and Tracking Technologies

a. Cookies:
We use cookies and similar tracking technologies to enhance your experience on our website, analyze site usage, and deliver targeted advertising. You can manage your cookie preferences through your browser settings.

b. Analytics:
We use third-party analytics tools, such as Google Analytics, to understand how visitors interact with our website. These tools may collect information such as your IP address, browsing behavior, and device information.

 

5. Your Rights and Choices

a. Access and Update:
You can access and update your personal information by logging into your account on our website. If you need assistance, please contact us.

b. Opt-Out:
You can opt out of receiving marketing emails by clicking the “unsubscribe” link in any email we send you or by contacting us directly. Please note that you will still receive transactional emails related to your orders.

c. Data Deletion:
You may request the deletion of your personal information by contacting us. Please note that certain information may be retained as required by law or for legitimate business purposes.

 

6. Data Security

We implement a variety of security measures to protect your personal information, including encryption, firewalls, and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

 

7. International Data Transfers

If you are located outside of Pakistan, please be aware that your information may be transferred to, stored, and processed in Pakistan where our servers are located and our central database is operated. By using our website, you consent to this transfer.

 

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will post any changes on this page and update the “Effective Date” at the top. We encourage you to review this policy periodically.